GENERAL POLICIES

Sgoosh Payment of Fees Policy

Download our Payment of Fees Policy

Legislation and Policy Guidelines

Samuel Gilbert Out Of School Hours Care Centre is governed by the Education and Care Services National Law and National Regulations.  These regulations commenced on 1 January 2012.  A copy is available in the service for you to view at the sign in out desk or alternatively can be found at www.acecqa.gov.au .

Our Comprehensive policy manual is available for families to read at the sign in out desk within the Centre and any input is welcomed and valued.

When policies have been reviewed and significantly altered they will be displayed at the sign in/out desk for feedback. Or published on our website for comments

As per regulation 172 Education and Care Services National Regulations “Notification of change to policies or procedures

(1) The approved provider of an educational and care service must ensure that parents of children enrolled at the service are notified at least 14 days before making any change to a policy or procedure referred to in regulation 168 or 169 that may have a significant impact on—;
   (a)  the service’s provision of education and care to any child enrolled at the service; or
   (b)  the family’s ability to utilise the service.

(2) The approved provider of an education and care service must ensure that parents of children enrolled at the service are notified at least 14 days before making any change that will affect the fees charged or the way in which fees are collected.

(3) If the approved provider considers that the notice period would pose a risk to the safety, health or well-being of any child enrolled at the service, the approved provider must ensure that parents of children enrolled at the service are notified as soon as practicable after making a change referred to in sub regulation(1).

This Education and care service must have policies and procedures in regards to

Education and care service must have policies and procedures

 (2) Policies and procedures are required in relation to

 (a) health and safety, including matters relating to—

(i) nutrition, food and beverages, dietary requirements; and

(ii) sun protection; and

(iii) water safety, including safety during any water-based activities; and

(iv) the administration of first aid;

(b) incident, injury, trauma and illness procedures

(c) dealing with infectious diseases, including procedures complying with

regulation 88;

(d) dealing with medical conditions in children,

(e) emergency and evacuation, including

(f) delivery of children to, and collection of children from, education and care

service premises,

(g) excursions,

(h) providing a child safe environment;

(i) staffing, including—

(i) a code of conduct for staff members; and

(ii) determining the responsible person present at the service; and

(iii) the participation of volunteers and students on practicum placements;

(j) interactions with children,

(k) enrolment and orientation;

(l) governance and management of the service including confidentiality of records

(m) the acceptance and refusal of authorisations;

(n) payment of fees and provision of a statement of fees charged by the education

and care service;

(o) dealing with complaints.

Management of Grievances Policy

Download our Policy - Management_of_Grievances_Parent_and_Children.pdf

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